FAQ

"What does S3 mean?"

Safe, stable support.

"How much does S3 cost?"

For the Devices only, there are 3 options:

  1. CASH: <3 devices = $1,750 each + shipping (includes 1 month support + access to Basic Partners page) volume pricing for >2 devices.
  2. PAYMENT PLANS: case-by-case basis.
  3. RENT: $40/device/month (minimum 1 year, 3 devices).

For programming/support, there are 2 options:

  1. BASIC (free): 1 month professional support + access to Basic Partners page (2 video classes, Instructor’s Manual, Tutorial).
  2. PREMIUM ($695/year/community or $75/month): ongoing professional support + access to Premium Partners page (12 video classes, S3 certification course, teaching resources (e.g., cue cards), step-by-step launch video, motivational training by Colin/Ann, Tutorial, Instructor’s Manual, additional updates provided throughout the year).

Falls + worker injuries = top expenses for ALF, Memory Care, Hospital and SNF (J Safety Res 2016).  S3 reduces both.

Click here for an ROI based on a 150-bed community.

"How does a facility get S3?"

Approved facilities may trial up to 6 devices for 30 days (shipping required, ~$300) after completing the Trial Application and Agreement.

To train staff, use the Partners Portal for access to a certification, tutorial, Instructor’s Manual and more.  The Movement Library offers many exercises and stretches.

S3 classes should be led by a resident/staff member or following along to our video classes (located in Partners Portal).

To conduct an S3 class, instructors choose 4-5 Movements for a 10- to 15-minute class.

A skilled nursing facility (SNF) or clinic can bill Medicare using S3 if a physical therapist (PT), PT assistant (PTA), occupational therapist (OT) or OT assistant (OTA) directs care and follows Medicare billing rules.

To request a trial, please contact us.

"Do S3 classes need much space?"

No.  S3 works in small spaces due to its small footprint, stacking feature (video) and circular layout option:

 

If space is a concern, email us a picture of the intended space and we will work with you.

"Can S3 be used for fall recovery?"

Yes. Many older adults can’t get up from the floor after a fall, resulting in non-emergent lift assist calls to fire departments, who are increasingly reluctant to bear the cost of these calls. Check out our  “Fall recovery” video to see how S3 can help.

"Will using S3 increase liability?"

No, it will reduce it. Medical research and over 20 years of development and testing have shown that exercises such as those used with S3 reduces liability by reducing fall risk and staff strain.  In contrast, using walkers for exercise and/or transfers pose greater liability because of their light weight, tendency to slip and unsupervised usage.

Most facilities conduct seated activities, which gives a false sense of security and fails to improve participants’ balance and functional mobility. Standing exercise not only improves balance and reduces fall risk; there are many other benefits.  As long as users maintain a safe hand position, users are constantly oriented in space and have a powerful structure to keep them upright.

S3 is stronger than any human being due to its working capacity of over 600 pounds.  Multi-person transfers are rare in facilities with S3 because it does the heavy lifting in combination with the user’s strength.

Walkers and chairs slip easily and are not designed to be transfer/balance devices. S3, on the other hand, is engineered for stability and has proven its ability to reduce fall risk and keep users safe.

"How does a facility recruit participants for S3 classes?"

  1. Meal time announcements: “Come to our fun new balance class today at (time)”.  More enthusiasm = more participants!
  2. Announcements before and after an existing exercise class: “Stick around for our fun new balance class.”
  3. Distribute flyers:  Sample flyer
  4. Show an S3 video and answer resident questions.  Make participation personal by connecting S3’s benefits to the audience: “Mary, just think how great it will feel to not need your walker anymore”.
  5. Use the PA system to announce the class 10 minutes before class starts.
  6. It’s fun to do things you haven’t done in a long time!
  7. Post names of participants in a visible space and track attendance with star stickers.  Make it a contest and offer simple rewards for “most improved”, “most classes attended”, “funniest outfit”, etc.

"Does research support S3?"

Yes. Extensive balance studies show that consistent performance of standing balance exercises (such as S3 Movements) can dramatically improve balance, strength, independence, walking speed and mood.  At the same time, it reduces disability, pain, risk of falling, early mortality, depression and chronic disease.  Conversely, studies also indicate that benefits dissolve when people stop exercising.  We have conducted trials at many facilities and found meaningful improvements in fall risk.  We’re happy to share our data.

"Does S3 provide support to ensure success?"

Yes. Our partners will attest that we are committed to your satisfaction. With purchase or lease of S3 devices, your facility will have an S3 account manager to guide you through set up, implementation and maintenance of the S3 program. Beginning 1/1/2021, there will be an annual fee for ongoing support and access to our Premium Partners Portal (Basic will always be free).

"Our floors have uneven spots. Does that matter?"

No, because the feet of S3 self-adjust to slightly uneven floors.  If the surface is very uneven, the device may wobble slightly during use.  This does not reduce its function.  If the device wobbles during use, there’s actually greater demand on the user’s balance systems and greater improvement becomes possible.

"What is the weight capacity of the device?"

The sticker on the device lists the weight capacity at 600 pounds, but our engineer’s seal shows a working capacity of 1,000 pounds.

"What makes S3 unique?"

  1. SAFETY.  Maintaining participants’ hands in the “safe” position during Movements gives them peace of mind during standing exercise.
  2. ACCOMMODATION.  S3 is effective in dynamic standing exercise for users with a wide range of abilities.
  3. COST.  S3 is priced at the low end among balance tools but has many more applications and potential benefits.
  4. SUPPORT.  S3 has stretching pegs and curved handlebars to assure safety during exercise and transfers.
  5. REDUCED STAFF STRAIN.  S3 has a 600-pound working capacity, so staff can let S3 do the heavy lifting.
  6. MOVEMENT EFFICIENCY.  S3 Movements apply biomechanics to efficiently train balance in standing.
  7. VERSATILITY.  S3 is a portable device and can be used for standing exercise, transfers and upper body exercise.
  8. MARKETABILITY.  S3 is a proven program and should be actively marketed to family members, prospective customers and physicians to boost credibility.

"Who can instruct people on S3?"

Anyone with a passion for seniors and willingness to apply the information in the 20-minute tutorial, Instructor’s Manual and Movement Library can be an effective instructor.  Our certification course (available in our Partners Portal) is ideal and comes with purchase.

Group classes can be led by staff, resident or demo class video from our website.  Resident-led classes may be the best option because people tend to learn best from peers. 

"Who are ideal users of S3?"

Anyone who is able stand should use S3.  Our Testimonials show that S3 can help those with impaired strength, balance and overall fitness (e.g., post-stroke, joint replacement, history of falls).  Those with dementia also greatly benefit from S3 because it provides a safe environment that reduces anxiety with standing exercise.

"What are the dimensions of S3?"

S3 is 41″ wide, 33.4″ deep and 40″ tall, giving it a 7.2 ft2 footprint.  For storage, devices can be stacked like shopping carts where each additional device adds 11″ to the depth (i.e., 5 devices stacked together are 6 feet, 8″ deep).  Each device weighs 57 pounds and can be tilted onto its wheels with 20 pounds of force.

"Can other products be used with S3?"

Yes. Check out our Accessories page for custom products like resistance bands, training straps and more.  Wobble boards, half-domes, foam platforms and other products can increase the difficulty of S3 Movements, but make sure you follow safety guidelines for all products.

"Can S3 be used at home?"

Yes.  To use properly, review the Tutorial and Instructor Manual (both in Partners Portal) along with Movement Library.

"What are the height restrictions for S3 users?"

The inclined handlebars of S3 can accommodate people who are 4 feet, 8 inches to 6 feet, 8 inches tall.  However, people outside this range have successfully used the device. 

Note that many years ago, the initial version of S3 was height adjustable.  However, after only a month of use, the adjuster mechanism would break down and lead to wobbling handlebars.  Further research revealed that height adjustment wasn’t necessary, as taller users had a longer upper arm bone (humerus bone) that would facilitate an acceptable elbow bend with the hands resting on the handlebars.  Conversely, shorter users had a shorter humerus bone that would yield an appropriate elbow bend. 

"Can S3 be used as a walker?"

No.  S3 is designed only to be used as a stationary exercise/transfer device.  Walkers, on the other hand, should never be used as an exercise/transfer device for liability/safety reasons.

"Is S3 difficult to assemble?"

No.  The S3 device is shipped in 5 pieces: base, upright, 2 handlebars, front handlebar and 12 screws.  Using an electric screwdriver with hexagonal head, it should take 1 person about 5 minutes to assemble or disassemble 1 device. 

If assembly becomes difficult, loosely insert one screw in the lowest section of each pair of screw holes and work your way up.  Finish by firmly tightening screws.

Applying a hard wax, such as a paste wax, to screw threads makes them easier to turn.

Retighten all screws/bolts (including all 4 feet) once per month.